At Golden Pets, we value your satisfaction. If you are not fully happy with your purchase, here’s how we handle returns and refunds:
Return Policy
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. Only unused and originally packed products will be eligible for return.
Refunds
Refunds will be credited via the original mode of payment within 3 to 5 working days after the returned item is received and inspected.
Exchange & Replacement
All approved exchanges or replacements for damaged items will be delivered within 7 business days from approval.
Shipping Policy
Most orders are delivered within 5 to 10 working days depending on the delivery location and availability.